Our Club

Code of Conduct Young Players

Code of Conduct Parents & Spectators

Code of Conduct COACHES AND TEAM MANAGERS

Code of Conduct MATCH OFFICIALS

1. FCE Crouch End FC acknowledges its responsibility to safeguard the welfare of every child and young person who has been entrusted to its care and is committed to working to provide a safe environment for all members. A child or young person is anyone under the age of 18 engaged in any Club football activity. We subscribe to The Football Association’s Safeguarding Children - Policy and Procedures and endorse and adopt the Policy Statement contained in that document. 2. The key principles of The FA Safeguarding Children Policy are that: • The child’s welfare is, and must always be, the paramount consideration • All children and young people have a right to be protected from abuse regardless of their age, gender, disability, culture, language, racial origin, religious beliefs or sexual orientation • All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately • Working in partnership with other organisations, children and young people and their parents/carers is essential. We acknowledge that every child or young person who plays or participates in football should be able to take part in an enjoyable and safe environment and be protected from poor practice and abuse. FCE Crouch End Football Club recognises that this is the responsibility of every adult involved in our club. 3. FCE Crouch End Football Club has a role to play in safeguarding the welfare of all children and young people by protecting them from physical, sexual or emotional harm and from neglect or bullying. It is noted and accepted that The Football Association’s Child Protection Regulation (see The FA Handbook) applies to everyone in football whether in a paid or voluntary capacity. This means whether you are a volunteer, match official, helper on club tours, football coach, club official or medical staff. 4. We endorse and adopt The FA’s Responsible Recruitment guidelines for recruiting volunteers and we will: • Develop a role profile • Request identification documents • As a minimum meet and chat with the applicant(s) and where possible conduct interviews before appointing • Request and follow up with two references before appointing • Require an FA CRB Unit Enhanced Disclosure where appropriate in line with FA guidelines. All our current members who are regularly caring for, supervising, training or being in sole charge of children and young people will be required to complete a CRB Enhanced Disclosure via The FA CRB Unit . If there are concerns regarding the appropriateness of an individual who is already involved or who has approached us to become part of our club, guidance will be sought from The Football Association. It is noted and accepted that The FA will consider the relevance and significance of the information obtained via The FA CRB Unit Enhanced CRB Disclosure and that all decisions will be made in the best interests of children and young people. It is accepted that The FA aims to prevent people with a history of relevant and significant offending from having contact with children or young people and the opportunity to influence policies or practice with children or young people. This is to prevent direct sexual or physical harm to children and to minimise the risk of ‘grooming’ within football. Please note: The policy on CRB Enhanced Disclosures will be subject to change, in light of the Protection of Freedoms Act 2012. Further information will be provided on this via TheFA.com and via the County FA Welfare Officers. 5. FCE Crouch End Football Club supports The FA’s Whistle blowing Policy. Any adult or young person with concerns about a colleague can ‘whistle blow’ by contacting The FA Safeguarding Team or alternatively by going direct to the Police, Children’s Social Care or the NSPCC. Our club encourages everyone to know about this information and utilise it if necessary. 6. FCE Crouch End Football Club has appointed a Club Welfare Officer (CWO) in line with The FA’s role profile and required completion of the Safeguarding Children and Welfare Officers Workshop. The post holder will be involved with Welfare Officer training provided by The FA and/or CFA. The CWO is the first point of contact for all Club committee members regarding concerns about the welfare of any child or young person. The CWO will liaise directly with the CFA Welfare Officer and will be familiar with the procedures for referring any concerns. They will also play a proactive role in increasing awareness of Respect, poor practice and abuse amongst their Club members. 7. We acknowledge and endorse The FA’s identification of bullying as a category of abuse. Bullying of any kind is not acceptable in our league. If bullying does occur, all players or parents/carers should be able to tell and know that incidents will be dealt with promptly. Incidents need to be reported to the CWO or alternatively, in cases of serious bullying, we may contact the CFA Welfare Officer. 8. Respect codes of conduct for Players, Parents/Spectators, Officials and Coaches have been implemented by our Club. In order to validate these Respect codes of conduct the Club has clear actions it will take regarding repeated or serious misconduct at Club level and acknowledges the possibility of potential sanctions which may be implemented by the CFA in more serious circumstances. All registering members will be required to adopt the Respect codes. 9. Reporting your concerns about the welfare of a child or young person - Safeguarding is everyone’s responsibility. If you are worried about a child it is important that you report your concerns - no action is not an option. • If you are worried about a child then you need to report your concerns to the CWO • If the issue is one of poor practice they will either: a. Deal with the matter themselves or b. Seek advice from the CFA Welfare Officer • If the concern is more serious - possible child abuse - they will, where possible, contact the CFA Welfare Officer first, then immediately contact the Police or Children’s Services • If the child needs immediate medical treatment take them to a hospital or call an ambulance and tell them this is a child protection concern. Let your CFA Welfare Officer know what action you have taken • If at any time you are not able to contact your Club Welfare Officer or the matter is clearly serious then you can either: a. contact your CFA Welfare Officer directly b. contact the Police or Children’s Social Care c. call the NSPCC 24 hour Helpline for advice on 0808 800 5000 or text 88858 or email help@nspcc.org.uk Please note: The FA’s Safeguarding Children Policy and Procedures is available via www.TheFA.com/Footballsafe. Click on the ‘downloads’ under Policy and Procedures. It outlines in detail what to do if you are concerned about the welfare of a child and includes flow diagrams to describe this process. This is also covered within the Safeguarding Children workshop, where participants are given the opportunity to discuss how this feels and how best they can prepare themselves to deal with such a situation. 10. Further advice on Safeguarding Children matters can be obtained from FCEFC CWO: • Graham Conroy E: grahamc@crouchendfc.com • County Football Association’s Welfare Officer • www.TheFA.com/Footballsafe • Footballsafe@TheFA.com • The FA Safeguarding Children

FCE Crouch End Football Club Press Release Guidelines Many people in the football industry have a poor view of the media - often because negative football stories achieve larger headlines - but, due to the huge public interest in the game, their power in communicating messages to a wide audience is unrivalled. Whilst it often appears that the media is only interested in these negative stories, tremendous opportunities exist to promote your activities and the role of football generally. Developing a Media strategy Effective communication with the Media should ideally be managed through a strategy, which sets out what messages you want to communicate, and how you go about doing it. Develop the message you want to get over ● What does your Association/ Club do? Provide a ‘profile’. Outlining your full range of activities is a useful tool to have, to help external organisations gain an understanding of the scope of your work ● Information about regular activities: competitions, coaching courses, refereeing ● New developments: grants, local initiatives and sponsorship deals. Who communicates? ● Identify a Press Officer ● Encourage your associations, leagues and affiliated organisations to do the same ● Establish internal lines of communication to ensure the relevant information gets to the press officer for dissemination. Get to know who your local media contacts are ● When and where they appear ● What audience they cover ● Identify sections or programmes that can be planned in advance ● Be aware there are other issues which will also need to be addressed at short notice ● Regular: fixtures/results for competition. How to communicate ● Press releases ● Bulletins and newsletters ● Posters, leaflets, websites etc ● Personal contacts. Effective communication tools ● Press releases ● Telephone interviews ● Face to face interviews ● Photocall opportunities ● Local radio ● Regional television ● Open days/special events ● Sponsorship ● Newsletters and bulletins ● Developing long-term relationships with the media. Producing a good press release ● The date ● A good headline with the correct layout ● The key message should appear in the first paragraph: -Who? -What? -Where? -When?

Incident ACCIDENT REPORT

FCE Crouch End FC Player Recruitment Policy Identifying a Club’s needs It is essential to identify a club's recruitment needs in order to select the appropriate group to target. Factors, which may affect target group selection in order to develop the club, i.e. junior, youth or senior players are as follows: ● Demand from the local community ● Existing playing opportunities (e.g. Local Authority/Football in the Community schemes/other local Clubs) ● Existing league opportunities available (e.g. Mini-Soccer, Girls/Boys League, County League etc.) ● Local Schools, Colleges or Universities who are able to provide new players. If a group is targeted in order to attract new members, it is important that the appropriate structure and support of the whole club is in place to cater for the needs of the players and that there should be a local opportunity where that new club can play games. It is also important to remember that every player joining your club will probably do so for very different reasons. Benefits of targeting specific groups Senior Players a) Are needed to strengthen and develop existing senior and reserve sides. b) Assist with the general running of the club, especially coaching younger players and being role models. c) Generate income through increased membership. d) Bring organizational skills to the club through their existing job. e) Raise people from playing side as role models to Junior Youth Players, reflecting exit route for Junior Players. Junior Youth Players a) Are the future of the sport and of your club. b) Provide future Players, Coaches, Officials and Administrators for all teams. c) Help raise the profile of the club in the local community. d) Provide an opportunity to identify parents who may have footballing or organizational skills; they may wish To assist with the administration or organization of the club. e) Assist in the development of existing Coaches and can become potential Coaches themselves. f) Generate income by increased membership and enhance the likelihood of grant aid (see Funding Handbook). g) Provide better access to local authority and school facilities and equipment. h) Are offered the chance to participate in meaningful activities which support a young person’s health and social skills development. Methods of Recruitment There are numerous methods of attracting players to clubs. Activities to recruit new players can be organized in partnership with Local Authority, Sports Development Officers, and Football in the Community Officers, County Schools’ Associations, County Football Association, and Football Development Officers. Recruiting in partnership with existing football providers will ensure your club gains maximum promotion opportunities and that every potential player is aware that you are developing a new team. Player Recruitment (juniors) ● Come and Try It, Introductory Coaching Sessions ● Taster Days ● Kick Start Coaching Schemes (Active Sports) ● Coaching Courses ● Top Sport Community Football Clubs ● Mini-Soccer Centers . ● Coaching Weeks/Holiday Courses ● Festivals ● Club Open Day/Parents Meeting ● Taster Sessions in Schools . ● Posters/Flyers/Adverts ● Press Releases ● Local Business/Sports Centre competition ● Youth Games ● Tournaments ● Club Information Leaflet (See FA Resources Leaflet) ● Recreational Games ● Veterans. It is important to keep records of players once they have been recruited to your club in case of emergencies etc. See “Membership Register” located in the “Other Forms” section of this CD ROM. It is also essential that all newly recruited players are issued with your club’s Code of Conduct - see “Respect Code of Conduct for Players” in the “Mandatory Templates” section of this CD ROM. Insurance All football clubs are urged to obtain adequate insurance cover for their players in case of injury or accident whilst playing or travelling to matches. This may even be mandatory for some competitions or County Football Associations. Clubs must also protect themselves by obtaining suitable public liability insurance and coaches’ personal insurance. For further information please contact your County Football Association.

FCE Crouch End FC Refereeing Recruitment and Development Policy There are three main advantages for clubs to develop their own referees: 1. If a referee isn’t appointed to your game you have someone within your club with knowledge and experience who can officiate. 2. If a referee is appointed to your game you have an assistant who is qualified as a referee. 3. You have someone available to assist in educating your club members and players with regard to the Laws of the Game, thus enhancing their enjoyment of football. How to become a referee: All County Football Associations regularly organise referee training courses. The course is now modular based, has a practical focus and includes refereeing six games as a trainee referee. The final module looks at the next steps to take to progress your refereeing. There are exams, both multiple choice and video analysis. What happens next? On completing the course, you become a Level 7 referee. Under 16s are registered as a Level 8 referee and can only officiate in youth football. Many County Football Associations organise a mentoring or coaching scheme to support their newly-qualified referees. You can referee as often as you wish. For those who take to refereeing and enjoy the unique and important role referees play in football, there is a career pathway which could one day lead to games in semi-professional and professional football. Promotion through the levels will be based on a referee’s performance, assessments, attendance at in-service training events, and successful completion from time to time of exams on the Laws of the Game. Refereeing onwards and upwards Level 8 - Youth Referee Level 7 - Junior County Referee Level 6 - County Referee Level 5 - Senior County Referee Level 4 - Supply League Referee Level 3 - Contributory League Referee Level 2 - Panel League Referee Level 1 - National & International List of Referees

The aim of this policy is to ensure that everyone is treated fairly and with respect and that our club is equally accessible to all. FCE Crouch End FC is responsible for setting standards and values to apply throughout the club at every level. Football belongs to and should be enjoyed by anyone who wants to participate in it. FCE Crouch End FC in all its activities will not discriminate or in any way, treat anyone less favourably on grounds of age, gender, gender reassignment, sexual orientation, marital status, race, nationality, ethnic origin, colour, religion or belief, ability or disability. The club will ensure It treats people fairly and with respect and that it will provide access and opportunities for all members of the community to take part in and enjoy its activities. FCE Crouch End FC will not tolerate harassment, bullying, abuse or victimization of an individual, which for the purposes of this policy and the actions and sanction applicable is regarded as discrimination. This includes sexual or racially based harassment or other discrimatory behaviour, whether physical or verbal. The club will work to ensure that such behaviour is met with appropriate action in whatever context it occurs. This policy is fully supported by the Club Officers who are responsible for the implementation of this policy.

FCE Crouch End Football Club is committed to the safety and wellbeing of every child and young person under the age of 18, by providing ‘Best Practice’ guidance whilst entrusted in its care. FCE Crouch End Football Club acknowledges that members may choose to communicate information that provides a messaging service through Social Networking sites. However, the use of ‘Facebook’, ‘Twitter’, ‘YouTube’ or other Social Networking sites, must be managed appropriately. It is against FA and Club rules to post comments that are or may be conceived as:- offensive, insulting, abusive, threatening, racist, harassment, homophobic or any other reference that may cause offence or harm to other members of FCE Crouch End Football Club or bring the Club into disrepute as a result. Any evidence of this will be brought before the Executive Committee and dealt with accordingly. Coaches, Managers, Medics, Referees or Officials are not recommended to use Social Networking sites as a source of communicating messages to team players under the age of 18, unless that member is a close relative and Club Officials, Referees, Managers, Coaches should NOT accept these as ‘friends’. This not only safeguards the young person, but also the adult. Please Note: Further details can be found on the F.A.’s website (see ‘Using texts and e-mails with U18’s – Do’s and Don’ts). PLEASE NOTE: Only those aged 13 or above should be registered on ‘Facebook’. It is Club Policy that no Official, Manager, Coach, Medic or Referee use any web based communication to contact children or young people involved in youth football or send personal messages (which could be misinterpreted) and any correspondence that might be entered into should only contain information relative to football activities, i.e. (Cancellation of a match, amended times etc.), and not in a derogatory way and must only be sent to the parent/guardian. FCE Crouch End Football Club is committed to the safety and wellbeing of every child and young person under the age of 18, by providing ‘Best Practice’ guidance whilst entrusted in its care. FCE Crouch End Football Club acknowledges that members may choose to communicate information that provides a messaging service through Social Networking sites. However, the use of ‘Facebook’, ‘Twitter’, ‘YouTube’ or other Social Networking sites, must be managed appropriately. It is against FA and Club rules to post comments that are or may be conceived as:- offensive, insulting, abusive, threatening, racist, harassment, homophobic or any other reference that may cause offence or harm to other members of FCE Crouch End Football Club or bring the Club into disrepute as a result. Any evidence of this will be brought before the Executive Committee and dealt with accordingly. Coaches, Managers, Medics, Referees or Officials are not recommended to use Social Networking sites as a source of communicating messages to team players under the age of 18, unless that member is a close relative and Club Officials, Referees, Managers, Coaches should NOT accept these as ‘friends’. This not only safeguards the young person, but also the adult. Please Note: Further details can be found on the F.A.’s website (see ‘Using texts and e-mails with U18’s – Do’s and Don’ts). PLEASE NOTE: Only those aged 13 or above should be registered on ‘Facebook’. It is Club Policy that no Official, Manager, Coach, Medic or Referee use any web based communication to contact children or young people involved in youth football or send personal messages (which could be misinterpreted) and any correspondence that might be entered into should only contain information relative to football activities, i.e. (Cancellation of a match, amended times etc.), and not in a derogatory way and must only be sent to the parent/guardian. FCE Crouch End Football Club is committed to the safety and wellbeing of every child and young person under the age of 18, by providing ‘Best Practice’ guidance whilst entrusted in its care. FCE Crouch End Football Club acknowledges that members may choose to communicate information that provides a messaging service through Social Networking sites. However, the use of ‘Facebook’, ‘Twitter’, ‘YouTube’ or other Social Networking sites, must be managed appropriately. It is against FA and Club rules to post comments that are or may be conceived as:- offensive, insulting, abusive, threatening, racist, harassment, homophobic or any other reference that may cause offence or harm to other members of FCE Crouch End Football Club or bring the Club into disrepute as a result. Any evidence of this will be brought before the Executive Committee and dealt with accordingly. Coaches, Managers, Medics, Referees or Officials are not recommended to use Social Networking sites as a source of communicating messages to team players under the age of 18, unless that member is a close relative and Club Officials, Referees, Managers, Coaches should NOT accept these as ‘friends’. This not only safeguards the young person, but also the adult. Please Note: Further details can be found on the F.A.’s website (see ‘Using texts and e-mails with U18’s – Do’s and Don’ts). PLEASE NOTE: Only those aged 13 or above should be registered on ‘Facebook’. It is Club Policy that no Official, Manager, Coach, Medic or Referee use any web based communication to contact children or young people involved in youth football or send personal messages (which could be misinterpreted) and any correspondence that might be entered into should only contain information relative to football activities, i.e. (Cancellation of a match, amended times etc.), and not in a derogatory way and must only be sent to the parent/guardian. Children and young people should be advised that any inappropriate communication from other club members (whether manager/coach, referee, parents/guardians or another young person), should be reported to their parent/guardian or Club Welfare Officer in the first instance and a record MUST be kept as evidence. Should the matter be taken further, evidence may be a print out, saved web page or similar in order for the inappropriate communication to be verified. Inappropriate behaviour via Social Networking Sites, texts etc. will be dealt with by the Club who may deem it necessary to report the matter to the service provider as routine. We also insist that any members of the club who are under 18 do not make a request to your coach or manager to be your social networking site friend. Never make any comment or post/send a picture or video that may be hurtful, upsetting or untrue. Always think very carefully before posting comments or pictures as you may regret an action taken in the heat of the moment. Do not post/send photos of other club members taken in connection with club activities as it may breach the club’s policy on photographs and video. Abide by the terms and conditions of your service provider. The most important piece of information is how old you must be to use the service, usually over the age of 13 years. The terms of service usually tell you what is and what is not acceptable behaviour and how you can contact them if you have a complaint or a concern Any young leader involved within FCE Crouch End Football Club, holding a position of trust are also vulnerable and points raised above must be adhered to. For example, referees under the age of 18 may frequently be contacted. It is ‘best practice’ to use a ‘landline’ telephone number initially, or if a mobile number(s) is the only way of communicating, then a copy of the text must be sent to the parents/guardians or ideally, the parent/guardian must pass it on. They must also give written consent that their son/daughter can be contacted this way. Mobile numbers or e-mail addresses of young leaders, referees etc. under 18 must not be hosted onto FCE Crouch End Football Club's web pages where any member of the public can easily access details or profile. These can be held securely and in private areas for the purpose of football related activities, with the written consent of the parent/guardian.

Venue Risk Assessment Goalpost Safety Form

Volunteer Application Form

FCE Crouch End Football Club Volunteer Recruitment Policy The first stage of any recruitment process involves planning. Club officials should draw up a role profile, which highlights the main areas of an identified voluntary role. They should also decide upon the skills and experience that an individual would need to fulfil the requirements of the role and draw up a person specification. The club recruitment process must be developed in such a way that they treat every applicant in a fair and consistent manner. Advertising In order to attract new volunteers it may be necessary to advertise outside the club itself, for example, on a sports hall notice board, a local school, shop/community hall or newspaper. The advertisement should reflect the club’s Child Protection Policy and it should contain the skills and experience required and the duties to be undertaken. However, it should not discriminate in terms of age, race, gender or disability. Application Form Clubs should use application forms to collect information on each applicant. The Volunteer Application Form can be adopted for club use. Each applicant’s information is then collected in a consistent way. More than one official should look at the application forms to ensure that a fair and equitable scrutiny is completed. It’s very important that clubs ask for identification documents to confirm the identity of the applicant, for example, a passport or driving licence. Meeting/Interview It is highly recommended that club officials meet with all applicants prior to any recruitment decisions being made. More than one official should be present. The meeting/ interview will enable the club to explore further the information provided in the application form. The questions to be asked should be prepared in advance and should provide the applicant with the opportunity to recount previous experiences and give examples of how they have or would handle situations. Whilst it is important to elicit information regarding an applicant’s technical capabilities it is also necessary to explore his or her attitudes and commitment to child welfare. Listed below are examples of questions that could be used to discover this information: ● Tell us about any previous experience you have working with children or young people. ● Give a child related scenario and ask the applicants what they would do. For example, ‘It is a winter evening and the training session has finished. A parent has not arrived to pick up their child. What would you do?’ The applicant would be expected to say that they would stay with the child and contact the parents to find out where they were. ● Is there anything we should know that could affect your suitability to work with children or young people? References At least two references should be requested from individuals who are not related to the applicant. One reference should be associated with the applicant’s place of work and if possible one that demonstrates the individual has been involved in sport, particularly children’s football previously. References should be followed up prior to any offer of appointment being made. If the references raise any concerns you are advised to contact The FA Safeguarding Children department for advice and guidance (see example of Volunteer Reference Form). Criminal Record Bureau (CRB) Disclosures CRB checks are another tool in the recruitment procedure. A CRB Enhanced Disclosure tells The FA about a person’s recorded offences. It can indicate that a person is not a suitable person to work with children, for example if they have a history of sexual offending. It may also tell The FA that further investigations are required, for example if the person has a history of drug dealing or racist offending. Volunteers and others in football should be assured that The FA will take into account the Rehabilitant of Offenders Act and only consider offences which are relevant to the care, supervision and training of children. The FA is not allowed to tell the club or County FA about the actual offending and so applicants can be assured of confidentiality. The FA will however tell the club and County FA whether or not the person is considered suitable to work with children. Applications for CRB checks should be dealt with by the club’s designated person for Child Protection. If an applicant claims to have an FA CRB Unit Enhanced Disclosure the club should seek advice from The FA CRB Unit or the Goal website on how to proceed. Further information can be found by visiting www.TheFA.com/Goal Recruitment Decisions Clubs should consider all the information they receive via the application form, confirmation of identity, the outcome of the take up of references and the FA CRB Unit Enhanced Disclosure. This information should then be considered alongside the outcome of the meeting/interview to make an informed decision as to whether or not to accept the applicant into their club. Post Recruitment It is important that once a new volunteer has been recruited follow up action is taken, for example: ● Any qualifications should be substantiated, for example, requesting photocopies of coaching certificates ● That new volunteers are made aware and sign up to the club’s Safeguarding Children policy and procedures, best practice guidelines and any codes of conduct ● That any training needs are established and actioned statement of the roles and responsibilities of the new volunteer is prepared ● Initially, a period of supervision/observation or mentoring could be introduced to support the new volunteer. Summary Safeguarding Children is about putting in place the best possible practices and procedures; this will protect not only the child but also you, the adult, in football. If you have any comments on this guideline or require any further support or guidance relating to children and young people, please contact The FA Equality and Safeguarding Children Department.

FCE Crouch End FC ANTI-BULLYING POLICY STATEMENT OF INTENT We are committed to providing a caring, friendly and safe environment for all of our members so they can participate in football in a relaxed and Secure atmosphere. Bullying of any kind is unacceptable at our club. If bullying does occur, all club members or parents should be able to tell And know that incidents will be dealt with promptly and effectively. We are a TELLING club. This means that anyone who knows that bullying is happening is expected to tell the club welfare officer or any committee member. OBJECTIVES OF THIS POLICY • All club members, coaches, officials and parents should have an understanding of what bullying is • All club members, officials and coaching staff should know what the club policy is on bullying, and follow it when bullying is reported • All players and parents should know what the club policy is on bullying, and what they should do if bullying arises • As a club we take bullying seriously. Players and parents should be assured that they would be supported when bullying is reported • Bullying will not be tolerated. WHAT IS BULLYING? Bullying is the use of aggression with the intention of hurting another person. Bullying results in pain and distress to the victim. Bullying can be: • Emotional being unfriendly, excluding (emotionally and physically), sending hurtful text messages and tormenting, (e.g. hiding football boots/shin guards, threatening gestures) • Physical pushing, kicking, hitting, punching or any use of violence • Racist racial taunts, graffiti, gestures • Sexual unwanted physical contact or sexually abusive comments • Homophobic because of, or focusing on the issue of sexuality • Verbal name-calling, sarcasm, spreading rumours, teasing. WHY IS IT IMPORTANT TO RESPOND TO BULLYING? Bullying hurts. No one deserves to be a victim of bullying. Everybody has the right to be treated with respect. Individuals who are bullying need to learn different ways of behaving. This club has a responsibility to respond promptly and effectively to issues of bullying. SIGNS AND INDICATORS A child may indicate by signs or behaviour that he or she is being bullied. Adults should be aware of these possible signs and that they should investigate if a child: • says he or she is being bullied • is unwilling to go to club sessions • becomes withdrawn anxious, or lacking in confidence • feels ill before training sessions • comes home with clothes torn or training equipment damaged • has possessions go “missing” • asks for money or starts stealing money (to pay the bully) • has unexplained cuts or bruises • is frightened to say what’s wrong • Gives improbable excuses for any of the above. IN MORE EXTREME CASES • starts stammering • cries themselves to sleep at night or has nightmares • becomes aggressive, disruptive or unreasonable • is bullying other children or siblings • stops eating • Attempts or threatens suicide or runs away. These signs and behaviours may indicate other problems, but bullying should be considered a Possibility and should be investigated. 1 PROCEDURES 1. Report bullying incidents to the Club Welfare Officer or a member of the clubs committee or contact the County FA Welfare Officer. 2. In cases of serious bullying, the incidents will be referred to the County FA Welfare Officer for advice and possibly to The FA Case Management Team. 3. Parents should be informed and will be asked to come in to a meeting to discuss the problem. 4. If necessary and appropriate, the police will be consulted. 5. The bullying behaviour or threats of bullying must be investigated and the bullying stopped quickly 6. An attempt will be made to help the bully (bullies) change their behaviour. 7. If mediation fails and the bullying is seen to continue the club will initiate disciplinary action under the club constitution. IN THE CASE OF ADULTS REPORTED TO BE BULLYING ANYONE 1. The County FA Welfare Officer should always be informed and will advise on action to be taken where appropriate. 2. It is anticipated that in most cases where the allegation is made regarding a team manager, official or coach, The FA’s Safeguarding Children Education Programme may be recommended. 3. More serious cases may be referred to the Police and/or Children’s Services. PREVENTION 1. The club will have a written constitution, which includes what is acceptable and proper behaviour for all members of which the anti-bullying policy is One part. 2. All club members and parents will sign to accept the constitution upon joining the club. 3. The Club Welfare Officer will raise awareness about bullying and why it matters, and if issues of bullying arise in the club, will consider meeting with members to discuss the issue openly and constructively. RECOMMENDED CLUB ACTION If the club decides it is appropriate for them to deal with the situation they should follow the procedure outlined below: 1. Reconciliation by getting the parties together. It may be that a genuine apology solves the problem. 2. If this fails/not appropriate a small panel (made up from Chairman, Club Welfare Officer, Secretary, committee members) should meet with the parent and child alleging bullying to get details of the allegation. Minutes should be taken for clarity, which should be agreed by all as a true account. 3. The same three persons should meet with the alleged bully and parent/s and put the incident raised to them to answer and give their view of the allegation. Minutes should again be taken and agreed. 4. If bullying has in their view taken place the individual should be warned and put on notice of further action i.e. temporary or Permanent suspension if the bullying continues. Consideration should be given as to whether a reconciliation meeting between parties is appropriate at this time. 5. In some cases the parent of the bully or bullied player can be asked to attend training sessions, if they are able to do so, and if appropriate. The club committee should monitor the situation for a given period to ensure the bullying is not being repeated. 6. All coaches involved with both individuals should be made aware of the concerns and outcome of the process i.e. the warning. This policy is based on guidance provided to schools by KIDSCAPE. KIDSCAPE is a voluntary organization committed to help prevent child bullying. KIDSCAPE can be contacted on 0207 730 3300 or you can access their website via www.kidscape.org.uk. You may also wish to access any of the following websites designed to give advice and guidance to parents and children who are faced with dealing with bullying: www.anti-bullyingalliance.org.uk www.stoptextbully.com www.bullying.co.uk

FCE Crouch End Football Club Coach Recruitment and Development Policy Qualified Coaches It is imperative for the development of the game that all coaches at all levels within clubs hold a recognized FA qualification or are working towards becoming qualified. Recruitment of suitable Coaches Research has consistently shown that the major factors, which motivate individuals to become involved in coaching, are: ● A desire to continue their involvement in sport after playing and continue to meet their competitive needs ● A desire to help young people to develop sport, particularly their own children ● A desire to put something back into sport. When recruiting new coaches it is always useful to contact your County Football Association Football Development Officers or Local Authority Sport Development Officer to seek advice. Remember when recruiting to follow the advice from the Safeguarding Children Workshop and From the section in this manual on recruitment. Finding new coaches is not an easy task; however, it is a good idea to target the following group of individuals: ● Ex-players or players who are coming to the end of their playing career ● Students, particularly those studying Physical Education or Sports Degrees, A-Level Physical Education, G.N.V.Q Leisure and Tourism, C.S.L.A students, Junior Football Organisers and Step into Sport ● Parents/Carers. (This could be part of your Soccer Parent sessions) ● Young players to work towards taking a qualification, working alongside more experienced coaches ● Teachers, particularly those who have an interest in football. Advertising within the local community. The Football Association recommends for the safety and welfare of coaches and players, the following measures are adopted when recruiting coaches: ● Clubs should follow The FA Best Practice and Procedures ● Coaches should be required to complete an application form identifying experience, qualifications and references. (See Volunteer Application Form) ● Coaches should be required to be interviewed ● Coaches should be required to sign up and deliver the club’s Respect Code of Conduct. (See Club’s Respect Code of Conduct for Coaches in “Mandatory Templates”) ● Coaches should be required to work in pairs wherever possible. Coach Development Helping coaches to become qualified and develop is a key factor in the development of clubs. The Football Association provides a range of courses for coaches at all levels. See www.TheFA.com/GrassrootsNew/ FALearning/ It is recommended that all coaches join the Football Association Coaches Association (FACA) and their local county coaches association to keep coaches up to date. FACA provides the following services and support to coaches; Continued Professional Development, regular coaches’ magazine (Insight), insurance cover and access to resources.

1. Stay calm but act swiftly and observe the situation. Is there danger of further injuries? 2. Listen to what the injured person is saying 3. Alert the first-aider who should take appropriate action for minor injuries 4. In the event of an injury regarding specialist treatment, call the emergency services 5. Deal with the rest of the group and ensure that they are adequately supervised 6. Do not move someone with major injuries. Wait for the emergency medics 7. Contact the injured person’s parent/guardian 8. Complete an accident report form (down load from club website)

Mobile technology is a key part of everyday life including how and where you can find information about football. Whether it’s about professional teams you follow or your own team or club it’s a great way to get and share information. Within football we want you to use social networks, the internet, texts and email safely to get the information you need. We have produced the guidance below to keep us all safe and to ensure that we respect each other: • Tell an adult you trust about any communications that make you feel uncomfortable or that asks you not to tell your parent/carer • Know who from your club should be contacting you and how they should be contacting you • You can talk to your club’s welfare officer if you are unhappy about anything sent to you or said about you over the internet, social networking sites, text messages or via email • Don’t post, host, text or email things that are hurtful, insulting, offensive, abusive, threatening, or racist as this would go against football rules and could also be against the law • Don’t give out personal details including mobile numbers, email addresses or social networking account access to people you don’t know well offline • Facebook has different ‘set up’ guidelines for U18s to help to keep you safe – use them • Even if you get on with your coach, manager, club officials, adult referees or mentors, don’t invite them to become your friends online, they have been asked not to accept such invitations • Tell an adult you trust if an adult involved at your club or within refereeing asks you to become their friend online and inform your club welfare officer before you remove and destroy it because this may be needed as evidence • You can also report concerns directly to the police by clicking on this Button or by using the link below www.clickCEOP.net If you want to know more about how to keep safe online follow the links below http://www.thinkuknow.co.uk/ http://clickcleverclicksafe.direct.gov.uk/index.html/ http://www.thefa.com/TheFA/WhatWeDo/FootballSafe/2010BeOnTheBall

Club Complaints Procedure In the event that any member feels that he or she has suffered discrimination in any way or that the Club Policies, Rules or Code of Conduct have been broken, they should follow the procedures below: 1 They should report the matter to the Club Secretary or another member of the Committee in writing. The report should include: i. Details of what, when and where the occurrence took place ii. Any witness statement and names iii. Names of any others who have been treated in a similar way iv. Details of any former complaints made about the incident, date, when and to whom made v. A preference for a solution to the incident. 2 The Club’s Management Committee will sit for any hearings that are requested. 3 The Club’s Management Committee will have the power to: i. Warn as to future conduct ii. Suspend from membership iii. Remove from membership any person found to have broken the Club’s Policies or Codes of Conduct.